Are you having issues with users abandoning your e-commerce website, or your personal services website? Video chat plugins can help you engage with your visitors and keep them attracted with no losses.
The idea of video chat plugins is to keep your visitors active and not feel worried about anything.
Many of the visitors are not entertained by the product only and feel like they want to ask more questions in order to be confident in themselves and click that “add to cart” button.
If your website is not converting your visitors into customers, then you may be missing something.
But what could you be possible missing?
For good user experience your website should be having:
- A big description, which explains everything about your product or service
- Clear picture, with no other elements, which may confuse users
- A title, which is explaining your product and contains targeted keyword(s)
- Bundle(s) associated with the product you are selling
If none of these encourages steps help you to get your visitors engaged and convert them to customers, then you should take your website to the next step.
Having a video chat plugin should always be your next step and not throwing a table of money for advertisements, which may still result on a loss.
How Video Chat Plugins Can Help You Grow
Video chat plugins are intended to connect you and your visitors and create a new type of interaction, which may help with their confusion on whether they should buy from you or someone else.
In fact there are so many e-commerce and personal services websites existing, that some of them are selling fake products or offering bad service.
A video chat can prove even a bit that your store is doing a real job and has the intention of working with customers.
A person who is intending to have a fake business and destroying his user’s good experience would never take such a risk and go so far, just to encourage people to believe him and help them receive good customer experience.
The Top 6 Best Video Chat Plugins For WordPress
If you have been having issues setting Zoom, Skype or MS Teams meetings with your users, Consolto is here to help and engage with your users inside your website.
Consolto is a unique plugin, which you install on your website and does not require you or your clients to install or visit any third party websites to interact online.
This plugin lets you create unique 1 on 1 sessions with your clients through Video Chat or Text Chat, without having your website slowed.
If you are having a team of five or more members, you can easily handle multiple users and help them to pick the product they would like and switch between users, whenever needed, without any downtime.
Consolto also lets you to engage with your users through social media chats, such as Facebook or WhatsApp, which can help your visitors directly speak with you, before registering and ordering products.
If a client is having issues with ordering from your website, you can always use Consolto to share screens and see whether the problem comes from you or your client, which can help in fixing errors fastly.
If your clients cannot start a live chat or video chat, because there are no free members, they can always leave a voicemail, which gets to you and can be listened multiple times.
If you are looking for a custom chat or call button, then Chaty can help you place them all across your website with just a 1 click install and easy setup.
Chaty is a more lightweight plugin, which lets users engage with you through only a single click.
In the free version of Chaty you can implement a call button, chat button, Whatsapp button, email button, SMS button, TikTok, Google Maps button, Vkontakte button, Line.me button, Viber button.
With the free version of Chaty you receive 2 free options to place your buttons, free call to action setup, set your own preferred timer for the display to trigger and make your visitors click on it, have pending messages and many effects.
If you would like to have more options, you can always go PRO for only $39/year.
The pro version of Chaty gives lets you customize CSS, show 25 different channels to click, custom chat designs, add rules to show/hide the chat button, traffic source targeting, country targeting, open/closed hours and many more.
For website owners, who are looking for a video chat plugin, which is more beginner, friendly 3CX chat can solve all of your confusion.
Translated into 4 different languages, this plugin is still a number one choice for most e-commerce owners – English (3CX Team), Italian (3CX Team), Hebrew (strelok89), Korean (taehwilee).
It comes completely free with no hidden taxes, fees, or monthly calls that you can do and/or have to pay to acquire more.
As the team, which created the theme say: “It takes no more than 30 seconds to download, set and have the plugin on your website”.
3CX lets you integrate a perfect live chat system on your website and get engaged with your visitors, without paying a dime for it.
Their video chat system will cost you money, but you can get the 3CX V16 for 1 year free, with no credit cards required upfront.
3CX also lets you build exclusive reports and see how your website is growing and visitors engaging with your website.
The 3CX Live chat is a wonderful option for starters and is even better, once you acquire their Video Chat plugin for the first year free, so you can start A/B testing and see how your website works with both options.
If the video chat plugin is not doing a great job, then you can always remove it and not have to worry about changing your plugin with another, who has less options and would not slow your website, due to unused CSS/JS etc.
Working remotely with customers can sure be a hard job, but that’s where Eroom comes in place. Eroom is a great Zoom Metetings, Webinar and is a great video chat plugin, which lets you directly connect with your clients.
This plugin lets you schedule meetings directly from your WordPress dashboard and start a video chat in no time.
If you need another WordPress theme or you are just getting started with your website and need a suitable theme for your video chat plugin, then you can always refer to MasterStudy — Education WordPress Theme or Consulting — Business & Corporate WordPress Theme.
With Eroom you can:
- Create virtuals seminars and connect with people at any time.
- Have a video chat with hundreds of people in a single session.
- Create video chats with listen only mode – nobody can use the video chat or talk, but can only listen.
- Help you manage your webinars directly from your WordPress dashboard.
With this video chat plugin you can create multiple webinars and sell them as a WooCommerce product, without the need of any other plugin.
Or if you are more into creating live classes, you can use a membership plugin and include a fix price in order to access your live class.
The main features of Eroom are:
- Fully compatible with the newest version of WordPress (Currently 5.8)
- You can integrate Zoom with WordPress without using 3rd party plugins
- Fully compatible and stable with the Zoom API
- Enables Zoom conference and video chat features
- Provides you with shortcodes so you can create Zoom meetings across your WordPress pages
- The ability to choose admins, which can edit the behavior of the meetings
- Allows to edit the roles of the users, which are currently existing on your website
- Includes full report on user behavior for your Zoom meeting and the video chat.
5. Agora Video
Amongst the best video chat plugins, Agora was always a great choice for people, who were seeking far greater opportunities in conference calls and group calls.
Agora is a one and unique video chat plugin for WordPress that lets you to have full rights over your video chats and use customized templates for each video call that you make.
Not only you can schedule conference meetings and have a great experience with your colleagues or clients, but you can do all of this without having any back-end knowledge or required coding skills.
Agora simply offers you to create live streams, which you can later save, edit and re-use in any of your pages with the ease of a click.
Their free plans also offer:
– Streaming live videos with your custom Host UI template
– Create unlimited video calls between groups with custom video chat template
– Cloud recording and saving your video and video chats directly into the Amazon S3 Cloud
– Share screen and remotely helping your customers or colleagues with issues.
– RTMP support
– Fully customizable UI design and templates
– Customizable configurations (credentials, video profile, Codec, etc.) and much more!
If you are looking for a great live streaming and video chat plugin, which is not heavy and can keep up to hundreds of viewers, Agora can help you achieve this.
They are fully compatible with any WordPress theme, plugin and the caching works pretty well, without caching your video and causing issues with your streams, conference or group calls.
Agora’s free plan lets you:
- To create one on one video calls with custom video chat between you and your clients into multiple sessions.
- Create multi video chat with up to 17 participants with lag free and good connection between the participants.
- Create live streaming with no downtime or have any mismatches between your talking and video chat experience.
- Edit the free Agora templates or even create your own templates for your video calls or your live chat.
- Easy to use API inteagration without the need of any 3rd party plugins or 3rd party support to keep the conference or live stream up and running.
- Fully beginner friendly and easy to setup and complete with included video tutorials and a quick start guide, to get your live stream, conference calls and video chat up running.
If you are having any issue of understanding or creating your own video chat, live stream, one to one meeting, group call or customizing your video chat, you can always refer to the Agora user guide and find answers to all of your questions.
If you are looking for a hard coded premium video chat plugin, LiveSmart if your get go. LiveSmart is priced at only $99 and it offers tons of features with premium support for 6 months and can be extended to 12 months for only $36.
LiveSmart Video Chat is a standalone web application made for video calls, audio calls, screen recording and remote accessing.
With LiveSmart you can turn the video chat into a whole new level, without worrying about your website speed.
The plugin simply offers:
- A chrome extension, which can assist the organizers of the meetings into creating their video chat or conference chat without any kind of problem, with a full user manual. In order to use their assistant you can go to the LiveSmart video assistant and search their guide.
- LiveSmart Video Chat is a standalone web application with video, audio, recording, screen sharing and file transfer face-to-face communication channels and integrated chat. It has own signaling server, based on Socket.io. It does not require any additional installations or third party logins and accounts. You can set a highly customizable contact button on your web site so that your visitors can directly call you if you are online.
- Fully integratable with any WordPress theme, but has special integration with the DocTreat theme.
- Easily create video session logs, where you can gater all the videos and related events you had done. You can also gather the attendee joining and leaving analytics after the whole video chat was processed and finished.
- Fully capable of starting, stopping and pausing your video and the video chat without losing any information of your video.
- Custom terms & conditions options when users are joining your video or video chat.
- Integration with latest WoWonder Social Network Platform, WonderTag theme, PlayTube Platform and LatePoint Plugin. You can read more about LiveSmart integrations here.
- – Picture in picture functionality. Picture-in-Picture (PiP) allows your attendee video to be in a floating window while you are on another tab or application.
- – Social media login with Facebook and Google accounts.
- – Added script and page to guide the customer through the installation and setup process.
- – Admission facility added. Host can approve or reject an attendee in a meeting.
- If you need more information about the features, have additional questions or difficulties with the demos or installation, you can visit our support forum.
LiveSmart is perfect for users who wish to:
- Create conference video chat and easily speak from any point on the world without lag or having issues communicating.
- Create health care programs – Mostly preferred by Health Care Professionals who create daily events and speak to people having issues with their health.
- Create online lessons – You can simply host your own courses or lessons and ask users to pay for your lessons and get acces to speak with you from a video chat
- Create a school program with lessons, while students can ask question and answer questions through the video chat.
- Fully customizable video chat without the need of a 3rd party video chat plugin or any extension.
7. Live Person
Live Person is one of the best live chat WordPress plugins, as it lets you have a live video chat in Google session.
If you are interested in who are Live Person, they are a big company, which is holding the best AI powered conversation software, which can be easily integrated with WordPress.
They offer you video chat on Google, cold AI powered chat and live chat, which connects you directly with a member.
Whit Live Person you can:
- Discover what your visitors really want through a live chat on google.
- Manage your video chat analytics on Google Analytics and inside your WordPress dashboard.
- Set custom video chat targets and goals.
- Set video chats by Google with Google Hangouts.
- Add your visitors in groups and manage those groups by priority.
- Organize your lists and group in just a few clicks.
Live Person does not have a free version, but you can request a Live Person demo account and try it out, which is based on free trial.
Using Live Person to setup video chats on Google through Google Hangouts can be the easiest thing you had ever done.
You can also use Live Person’s integrated AI bot to answer each of the questions your visitors can ask if needed to connect them with a real person in a matter of seconds.
Live Person is a user friendly super fast plugin, that you can easily integrate with WordPress. Once the integration is done you will reduce your costs and increase your sales in no time.